Terms, in plain English.

1. Who this is between

These terms are between Good Call Web, a small business in Springfield, Missouri ("I"), and the business that asks for a site or a helper ("you"). The owner's full name is on the written price you receive before any payment. The terms apply once you have approved a price in writing. Sending a request through this website is not a contract and costs nothing.

Last updated November 12, 2026.

2. What you get

Pay monthly: founding price $99 to start, then $49 a month (first 10 website customers). The regular price after the first 10 website customers is $149 to start, then $79 a month. A one-page website built from the details you give me, kept online on Good Call Web's hosting, small changes to text, hours and prices (up to about 30 minutes a month), and a monthly check that the site loads and the call button works.

Pay monthly, bigger site: founding price $149 to start, then $89 a month (first 10 website customers). The regular price after the first 10 website customers is $249 to start, then $129 a month. Up to 6 pages, the same hosting and monthly check, and up to about an hour of changes a month.

Pay once: $500 to $900 for one page, or $1,000 to $1,500 for up to 6 pages. You get a free preview first. The exact price, what is included and how many rounds of changes you get are agreed in writing before any work starts. An optional care plan is $50 to $100 a month.

Founding customers keep their founding price for at least their first 12 months, and then get 30 days' notice of any change.

Helpers (such as the website health report, missed-call text-back, review requests, quote follow-up and the inbox sorter). Each one is set up under its own written price and list of what it does. The current prices are founding prices, for the first 5 customers of each helper. They are "from" prices: a bigger business is quoted higher, in writing, before any work starts. Accounts with other companies that a helper needs, such as a phone-number or texting service, are opened in your name and paid by you.

• Website Watch: founding price from $19 a month; regular price after the first 5 customers from $29 a month.
• Missed-call text-back: founding price $300 setup and from $49 a month; regular price $500 setup and from $79 a month.
• Review request helper: founding price $100 setup and from $39 a month; regular price $200 setup and from $59 a month.
• Quote follow-up helper: founding price $150 setup and from $49 a month; regular price $250 setup and from $79 a month.
• Inbox lead sorter: founding price $100 setup and from $39 a month; regular price $200 setup and from $59 a month.
• Bundle of the four helpers other than Website Watch: founding price $500 setup and from $129 a month; regular price $900 setup and from $219 a month.

Change time that is not used in a month does not carry over. Work beyond what a plan includes is $50 an hour, and I tell you the price before I do it.

3. Paying

Pay monthly. I build and check your site first, then send you a link to look at it with the price in writing. You pay nothing until you have seen and approved your site. Then the start fee is due, and the site goes live once it is paid. Monthly billing starts the month after the site goes live, and then once a month on that date.

Pay once. After you approve the written scope and price, a 50% deposit is due to start. The other 50% is due when you approve the finished site and it goes live. The optional care plan is billed monthly, starting the month after launch.

How to pay is written on the price I send you. No payment is taken on this website.

Late payment. If a monthly payment is more than 14 days late, I email you. If it is more than 30 days late, I may take the site offline until it is paid. If it is more than 60 days late, I may end the plan and send you a copy of your site files.

Price changes. A founding price (the first 10 website customers, or the first 5 customers of each helper) is kept for at least your first 12 months. After that I give you at least 30 days' notice by email before any change, such as a move to the regular price, and you can cancel before it starts. Once the founding spots are taken, new customers pay the regular price. Any other monthly price also does not change during your first 12 months, with the same 30 days' notice after that.

4. Cancelling

You can cancel a monthly plan, a helper or the care plan at any time by email, or by a phone call that I confirm in writing. Billing stops 30 days after you tell me, so one more monthly payment may fall due in that time. On a monthly website plan the site stays online until those 30 days end. Then it comes off Good Call Web's hosting, and I send you a copy of your site files within 7 days. Your domain name stays yours throughout.

I can also end a plan with 30 days' notice by email, and you get a copy of your site files in the same way.

5. Refunds

• Pay monthly: the start fee is paid only after you have approved your site, so it is not refunded.
• A monthly fee for a month that has already started is not refunded.
• Pay once: the 50% deposit pays for the work of building your site. If you stop before launch, the deposit is not refunded and you owe nothing more. If I stop before launch for any reason other than section 10, I refund the deposit in full.
• Pay once: after you approve the finished site and it goes live, the final payment is not refunded. If something that was included is not right, I fix it.
• If I refuse a request under section 10 before launch, I refund anything you have paid.

6. Domain name and hosting

A domain name of your own costs about $10 to $20 a year. You pay it to the domain company, in your name, with your own account. I do not own it and I do not resell it. Without a domain of your own, the site starts on a free web address.

On the monthly plans, hosting is included in the monthly fee and the site is kept on Good Call Web's account with a hosting company (at the moment, Cloudflare). If you pay once, hosting is in your own name, with your own account, and you pay it. A one-page site can fit a free plan; a traditional host is about $5 to $15 a month.

7. Who owns what

You own your domain and everything you give me: your business name, text, logo and photos. If you pay once, the site files are yours after the final payment. If you pay monthly, you get a copy of your finished site files when the plan ends, and you may use them for your own business. I keep the templates and tools I use to build sites.

8. What I do not promise

I do not promise anything about Google ranking, the number of calls you get, or sales. A clearer site that works on a phone helps, but results depend on many things. Hosting, phone, text and email services are run by other companies and can have outages outside my control, so I do not promise that a site or helper will never be down. I use software tools, including AI, to build and check the work, and I look at it myself before it goes live. I fix problems as quickly as I can and tell you plainly what went wrong.

9. What you promise

• Everything you give me is true and about your own business. No made-up reviews, awards or numbers.
• You have the right to use everything you give me, such as a logo, a photo or a name.
• You are responsible for what your site says and for the messages a helper sends in your name, even though I check them. Text messages go only to people the law allows you to text.
• You check any file I prepare for you, such as a product import file, before you use it, and you keep a backup of your own data.

10. Sites I can refuse or take down

I can refuse a request, or take a site or helper down, if it is illegal or deceptive, if it contains hateful or adult content, or if it pretends to be another business or person.

11. If something goes wrong

I do the work with reasonable care. If I get something wrong, tell me and I fix it at no charge. Beyond fixing it, the most I owe you for any claim is the amount you paid me in the 12 months before the problem. I am not responsible for lost sales, lost calls or other knock-on losses, or for failures of other companies' services. Nothing in these terms takes away rights that the law does not allow to be limited.

12. Your information

What I do with the details you send is on the privacy page.

13. Which law applies

Missouri law applies to these terms. If we disagree, we talk first and try to settle it. If that fails, the courts of Greene County, Missouri decide it.

14. Changes to these terms

The version you approved in writing keeps applying to your plan. If I change these terms, I post the new version here with its date, and customers on a monthly plan get at least 30 days' notice by email. Questions: call 417-258-5659 or email gehicks07@gmail.com.

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